If you need to get the CPS and, for whatever reason, are unable to contact the company who supplied you the radios, then please. The radio supplier can, as a service, provide periodic updates for purchased CPS via their website or via Motorola Online. End customers in EMEA can obtain the CPS from the same source as their radios. I don't know about Latin America or Asia.
I understand that in the USA and Canada, it is possible for end-customers to gain access to by purchasing a software subscription licence - this is not available in EMEA.
This is the case for all customers in Europe the Middle-East and Africa (EMEA). The Customer Programming Software required to configure a MOTOTRBO radio is only available to Motorola Channel Partners, who in terms of their agreement with Motorola Solutions, have access to.
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